After failing to buy or trying to restore the item, I tried to buy again and money was withdrawn a second time for the same product.

This happens occasionally due to technical issues on the side of the payment system. We are working to resolve this problem and we hope it will soon be finished. If this has happened to you, please send both receipts to the email address appsupport@projectfirst.ru so that we can cancel the purchase and refund the money back to you.